Customer Service at FiberWild!

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At FiberWild! We want to not only provide you with an enjoyable online shopping experience, but provide you the support and services to help you fully enjoy knitting and crocheting. We take pride in helping our customers continuously grow their skills by providing project support and classes.

Need Help with a Project?
You want to make a project ... but you have a question on the pattern, yarn or needles?

Can I substitute a different yarn for this pattern?
How many skeins of yarn do I need if I make a substitution?
Should I use a smaller needle?

Or maybe is as simple as...

I can't find something specific on the site! Help?
Can you special order something for me?
I'm one ball (or skein) short, is there one in the store with the same dyelot?
How's Scout doing?

Call us at the store! We are glad to help!
Phone us at 888-848-KNIT (888-848-5648) or 815-777-3550 daily from 10:00 am to 5:00 pm Central Time ... or send us an email by clicking on Contact Us, we will respond to you as soon as possible!

For more information on FiberWild’s bricks ‘n mortar store, check At The Store.

We sincerely appreciate your business, and hope you will look to FiberWild! for all your knitting and crochet projects ... Talk to you Soon! ... Amy and Sean (and Scout)

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FiberWild! - 304 S. Main Street, Galena, Illinois 61036 USA - 888.848.KNIT (5648)