Shipping - International and Canada ...
FiberWild! is happy to ship internationally. Canada is free with purchase over $75!
For more information regarding our shipping policies, see Shipping - How Do I Get My Stuff?
- Charges: If you are in Canada and your order is over $75, your purchase will be carefully packed and shipped Free via USPS First Class International/Airmail. This method does NOT provide tracking or insurance. Insurance and tracking are NOT available on USPS First Class International mail.
If your order is under $75, or you are not in the U.S. or Canada, you may select any method of shipping from the list of options presented during checkout.
Remember ... for international orders placed with a credit card, we only ship to the billing address of the credit card.
- Responsibility: Should you choose to have a package sent to a non-US destination without tracking, registration and/or insurance, FiberWild! cannot be responsible for lost or damaged packages (or its contents) once they are in transit. If requested, we will gladly ship by any method that provides tracking and/or insurance. Please request this service in the “Special Instructions or Order Comments” section during the checkout process ... we will provide more accurate shipping costs.
- Other Charges: With any shipping method, the buyer is responsible for all customs or import duties, taxes and other fees. Note: if you are buying a gift for someone, the value of your gift will be printed on the customs form!
- Import Laws: The buyer is responsible for assuring that the product can be lawfully imported into the destination country.
- Timing: Please note that first class international mail can take anywhere from 5 business days to 8 weeks (typically around 3 weeks). Once USPS has your package, the delivery time is completely out of our hands. Most deliveries to Canada arrive within a week to 10 business days.
Need More Help? ... Call Us!
If you have any questions, you may find the answers to the right on this page, or on the Customer Service pages. If not, please click on Contact Us to send an email and we will respond to you personally.
You can also phone us at 888-848-KNIT (888-848-5648) or 815-777-3550 daily from 10:00 am to 5:00 pm Central Standard Time.