Shipping - International and Canada ...
FiberWild! is happy to ship internationally.¬† Canada is free with purchase over $75!
For more information regarding our shipping policies, see Shipping - How Do I Get My Stuff?
- Charges: If you are in Canada and your order is over $75, your purchase will be carefully packed and shipped Free via USPS First Class International/Airmail. This method does NOT provide tracking or insurance. Insurance and tracking are NOT available on USPS First Class International mail.¬†
If your order is under $75, or you are not in the U.S. or Canada, you may select any method of shipping from the list of options presented during checkout.
Remember ... for international orders placed with a credit card, we only ship to the billing address of the credit card.
- Responsibility: Should you choose to have a package sent to a non-US destination without tracking, registration and/or insurance, FiberWild! cannot be responsible for lost or damaged packages (or its contents) once they are in transit.¬† If requested, we will gladly ship by any method that provides tracking and/or insurance. ¬†Please request this service in the ‚ÄúSpecial Instructions or Order Comments‚ÄĚ section during the checkout process ... we will provide more accurate shipping costs.
- Other Charges: With any shipping method, the buyer is responsible for all customs or import duties, taxes and other fees.¬† Note: if you are buying a gift for someone, the value of your gift will be printed on the customs form!
- Import Laws: The buyer is responsible for assuring that the product can be lawfully imported into the destination country.
- Timing: Please note that first class international mail can take anywhere from 5 business days to 8 weeks (typically around 3 weeks). Once USPS has your package, the delivery time is completely out of our hands. Most deliveries to Canada arrive within a week to 10 business days.
Need More Help? ... Call or Drop us a Note!
Don't hesitate to send us an email or telephone. We are available 7 days a week from 9:00 am to 5:00 pm Central Time at 888-848-KNIT (5648) or 815-777-3550. Off hours, you can always check our Help pages.