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Shipping - International and Canada ...

FiberWild! is happy to ship internationally.  Canada is free with purchase over $75!
  • Charges: If you are in Canada and your order is over $75, your purchase will be carefully packed and shipped Free via USPS First Class International/Airmail. This method does NOT provide tracking or insurance. Insurance and tracking are NOT available on USPS First Class International mail.¬†

    If your order is under $75, or you are not in the U.S. or Canada, you may select any method of shipping from the list of options presented during checkout.

    Remember ... for international orders placed with a credit card, we only ship to the billing address of the credit card.

  • Responsibility: Should you choose to have a package sent to a non-US destination without tracking, registration and/or insurance, FiberWild! cannot be responsible for lost or damaged packages (or its contents) once they are in transit.¬† If requested, we will gladly ship by any method that provides tracking and/or insurance. ¬†Please request this service in the ‚ÄúSpecial Instructions or Order Comments‚ÄĚ section during the checkout process ... we will provide more accurate shipping costs.

  • Other Charges: With any shipping method, the buyer is responsible for all customs or import duties, taxes and other fees.¬† Note: if you are buying a gift for someone, the value of your gift will be printed on the customs form!

  • Import Laws: The buyer is responsible for assuring that the product can be lawfully imported into the destination country.

  • Timing: Please note that first class international mail can take anywhere from 5 business days to 8 weeks (typically around 3 weeks). Once USPS has your package, the delivery time is completely out of our hands. Most deliveries to Canada arrive within a week to 10 business days.
For more information regarding our shipping policies, see Shipping - How Do I Get My Stuff?

Need More Help? ... Call or Drop us a Note!
Don't hesitate to send us an email or telephone. We are available 7 days a week from 9:00 am to 5:00 pm Central Time at 888-848-KNIT (5648) or 815-777-3550. Off hours, you can always check our Help pages.

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