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How Do I Get Started?
Shop our site all you would like as a guest! Your temporary Shopping Cart will gleefully hold all your stuff. When you would like to Checkout, you will be asked to login or sign-up for a FiberWild! account.

If you already have a FiberWild! account, login! Your very own, personal Shopping Cart has patiently saved anything you have not removed or purchased!

If you do not have an account, you will be directed to a very painless, secure and private form to sign up. For more info, see "How do I sign-up for an account?" below.

The Checkout is a simple three step process:
    1) Choose your delivery address and shipping options
    2) Select your payment method, use discount coupons and/or gift certificates
    3) Review and confirm your order!
If all you have added to your cart are electronic downloads (patterns), you will skip the delivery address and shipping options!

You will receive an Order Confirmation email, and an email whenever your order is updated. If you do not receive your Order Confirmation email, (did you check your Spam folder?), don't hesitate to Contact Us!

How do I sign-up for an account?
Simply click on the My Account link at the top of the page, then click on the Sign-Up button and fill out the simple registration form. Your email address will be used as your login ID.

One note ... in an effort to provide exceptional customer service, we ask for your telephone number when you sign-up for an account on our website. We will only contact you by telephone if we are having difficulty reaching you via email. Rest assured, we NEVER share your personal information with anyone, period. If you do not want to include your phone number during the account sign-up, simply enter any 10 digits into the phone number input field. Also, for security reasons, we never store credit card numbers. Click here for more information on our Privacy Policy.

Make sure to click the check-box to subscribe to our e-Newsletter! About once a month, you will receive our calendar of events, information on a featured project, sometimes a free pattern, occasionally a newsletter, a sale announcement ... you get the idea. You will be emailed a note verifying your registration and welcoming you to the FiberWild! community.

I Forgot my password 'n I need yarn!
Can’t remember your FiberWild! password? Simply click the Forgot Your Password link located under where you would normally login. A new password will be sent to your email inbox. Once you are logged in, please change your password by visiting the My Account page and clicking on the "Change my account password".

Need More Help? ... Call or Drop us a Note!
Don't hesitate to send us an email or telephone. We are available 7 days a week from 9:00 am to 5:00 pm Central Time at 888-848-KNIT (5648) or 815-777-3550. Off hours, you can always check our Help pages.

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Closed Thanksgiving Day
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FiberWild! 304 S. Main Street, Galena, Illinois 61036 USA 888.848.KNIT (5648)
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